Terms of service

Last updated 11 17, 2025

Welcome to Lume Glass Co.

By accessing or using our website, you agreed to the following terms of service. Please read them carefully before making a purchase.

1. General Conditions



By using this website, you confirm that you are at least 18 years old (or the age of majority in your state).

You agree not to use our products for any illegal or unauthorized purpose.


We reserve the right to refuse service to anyone for any reason at any time.





2. Product Use & Safety



Many of our products are glass, breakable, or hygiene-related smoking accessories.

By purchasing from us, you acknowledge that:


  • You understand the proper use of the items
  • You assume full responsibility for safe handling
  • You release [Your Store Name] from liability for misuse, injury, or damage



We are not responsible for accidents, injuries, or improper use once the product is in your possession.





3. Accuracy of Information



We attempt to display product images and descriptions accurately.

However, we do not guarantee that colors, sizing, or details will be exact due to variations in lighting, monitors, or manufacturing batches.





4. Orders, Pricing & Availability



We reserve the right to limit quantities or cancel orders at our discretion, including those suspected of fraud.


Prices may change without notice.


Once an order is placed, we cannot make changes after the shipping label is created.





5. Non-Returnable Items



For hygiene and safety reasons, the following items are final sale and not eligible for return or refund:


  • Glass tips
  • Smoking accessories
  • Any mouth-contact products
  • Used or opened items
  • Custom items
  • Packaging that has been opened



Damaged or incorrect items must be reported within 48 hours of delivery with photos.





6. Shipping & Delivery



Once an order is shipped, delivery times are controlled by the carrier.

We are not responsible for:


  • Delays
  • Lost packages
  • “Delivered” packages not received



We will assist with filing a claim if applicable.





7. Third-Party Services



Some services (such as payment processors, shipping carriers, etc.) have their own terms.

You agree to abide by their policies as well.





8. Limitation of Liability



To the fullest extent permitted by law, [Your Store Name], its employees, and its owners are not liable for:


  • Any injuries, damages, or losses from use or misuse of products
  • Shipping delays or failed deliveries
  • Technical issues, website errors, or interruptions
  • Unauthorized use of your account or payment method



Your sole remedy is to stop using the website and discontinue purchases.





9. Governing Law



These Terms are governed by the laws of the United States and the State of [Your State].


Any disputes will be handled in that jurisdiction.





10. Changes to Terms



We may update these Terms at any time.

Continued use of the website means you accept the updated version.